Bug 25019 - Tap Toolbar to Scroll UITableView to Top fails in iOS 7.1 iPhone 5s device; despite working in same simulator.
Summary: Tap Toolbar to Scroll UITableView to Top fails in iOS 7.1 iPhone 5s device; d...
Status: RESOLVED NOT_REPRODUCIBLE
Alias: None
Product: iOS
Classification: Xamarin
Component: General ()
Version: XI 8.4.0
Hardware: PC Windows
: Normal normal
Target Milestone: Untriaged
Assignee: Alex Soto [MSFT]
URL:
Depends on:
Blocks:
 
Reported: 2014-12-02 19:46 UTC by Kent Green [MSFT]
Modified: 2016-05-26 01:27 UTC (History)
6 users (show)

Tags:
Is this bug a regression?: ---
Last known good build:


Attachments
Log files from customer (1.55 MB, application/zip)
2014-12-02 19:46 UTC, Kent Green [MSFT]
Details
Sample Project (140.78 KB, application/zip)
2014-12-02 19:47 UTC, Kent Green [MSFT]
Details


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Related Links:
Status:
RESOLVED NOT_REPRODUCIBLE

Description Kent Green [MSFT] 2014-12-02 19:46:12 UTC
Created attachment 8946 [details]
Log files from customer

---Overview---
From this desk case:
https://xamarin.desk.com/agent/case/106853

Related thread from customer on same issue:
https://xamarin.desk.com/agent/case/106936

Customer reported that they were unable to get the Tap Toolbar to Scroll UITableView to Top working. Mike sent them a sample in case #106936. They reported in #106853 that it wasn't working for them. 

Specifically, it failed on their iOS 7.1 iPhone 5s device; though in our tests, and as confirmed by the customer; it works in the iOS 7.1 iPhone 5s simulator.

---Build Information---
Microsoft Visual Studio Premium 2013
Version 12.0.30723.00 Update 3
Microsoft .NET Framework
Version 4.5.50938

Installed Version: Premium

Team Explorer for Visual Studio 2013 06191-004-0456024-02070
Microsoft Team Explorer for Visual Studio 2013

Visual Basic 2013 06191-004-0456024-02070
Microsoft Visual Basic 2013

Visual C# 2013 06191-004-0456024-02070
Microsoft Visual C# 2013

Visual C++ 2013 06191-004-0456024-02070
Microsoft Visual C++ 2013

Visual F# 2013 06191-004-0456024-02070
Microsoft Visual F# 2013

Visual Studio 2013 Code Analysis Spell Checker 06191-004-0456024-02070
Microsoft® Visual Studio® 2013 Code Analysis Spell Checker

Portions of International CorrectSpell™ spelling correction system © 1993
by Lernout & Hauspie Speech Products N.V. All rights reserved.

The American Heritage® Dictionary of the English Language, Third Edition
Copyright © 1992 Houghton Mifflin Company. Electronic version licensed from
Lernout & Hauspie Speech Products N.V. All rights reserved.

.NET Memory Profiler 4.6
.NET Memory Profiler Visual Studio Integration Package

Application Insights Tools for Visual Studio Package 1.0
Application Insights Tools for Visual Studio

ASP.NET and Web Tools 12.3.50717.0
Microsoft Web Developer Tools contains the following components:
Support for creating and opening ASP.NET web projects
Browser Link: A communication channel between Visual Studio and browsers
Editor extensions for HTML, CSS, and JavaScript
Page Inspector: Inspection tool for ASP.NET web projects
Scaffolding: A framework for building and running code generators
Server Explorer extensions for Microsoft Azure Websites
Web publishing: Extensions for publishing ASP.NET web projects to hosting
providers, on-premises servers, or Microsoft Azure

ASP.NET Web Frameworks and Tools 2012.2 4.1.21001.0
For additional information, visit
http://go.microsoft.com/fwlink/?LinkID=309563

ASP.NET Web Frameworks and Tools 2013 5.2.20703.0
For additional information, visit http://www.asp.net/

Common Azure Tools 1.2
Provides common services for use by Azure Mobile Services and Microsoft
Azure Tools.

DevExpress.DeploymentTool 1.0
A useful tool for deploying DevExpress assemblies.

JetBrains dotTrace Performance 5.5.5 Professional Edition build 5.5.5.246
on 2014-04-17T12:57:56
JetBrains dotTrace Performance 5.5.5 package for Microsoft Visual Studio.
For more information about dotTrace Performance, visit
http://www.jetbrains.com/profiler/. Copyright © 2005–2014 JetBrains, Inc.

Microsoft Azure Mobile Services Tools 1.2
Microsoft Azure Mobile Services Tools

NuGet Package Manager 2.8.50313.46
NuGet Package Manager in Visual Studio. For more information about NuGet,
visit http://docs.nuget.org/.

PowerShell Tools 1.2
Provides file classification services using PowerShell

PreEmptive Analytics Visualizer 1.2
Microsoft Visual Studio extension to visualize aggregated summaries from
the PreEmptive Analytics product.

SAPReferenceManager 1.0
Manages References to Shared Projects

SQL Server Data Tools 12.0.30919.1
Microsoft SQL Server Data Tools

Windows Phone 8.1 SDK Integration 1.0
This package integrates the tools for the Windows Phone 8.1 SDK into the
menus and controls of Visual Studio.

Xamarin 3.8.150.0 (10cfd178d55287f09c85f5a1e604dfe20889a40f)
Visual Studio extension to enable development for Xamarin.iOS and
Xamarin.Android.

Xamarin.Android 4.20.0.28 (ba9bbbdd44cfdc4bf485e8885bd2ad24fba525f7)
Visual Studio plugin to enable development for Xamarin.Android.

Xamarin.iOS 8.4.0.0 (840a925103a0bf4a856507f13d5eaee3c1579c2f)
Visual Studio extension to enable development for Xamarin.iOS.
Comment 1 Kent Green [MSFT] 2014-12-02 19:47:27 UTC
Created attachment 8947 [details]
Sample Project

Sample project by Mike James; as reported by the customer to work in the simulator but not their device.
Comment 2 Rolf Bjarne Kvinge [MSFT] 2014-12-04 05:08:34 UTC
This works fine on my iPhone 6 w/iOS 8.1, but I don't have any phones with iOS 7 to test if it's an iOS version difference.

Alex, do you have a phone with iOS 7?
Comment 3 Rajneesh Kumar 2014-12-31 06:14:44 UTC
I have checked this issue but not able to reproduce this. To reproduce this issue I have followed the steps mentioned below:

1. Open attached test case in VS.
2. Build and deploy it on iOS 7.1 device[5S].
3. Tap UITableView to Scroll to Top and Bottom.
4. Observed that user is able to scroll the view to Top.

Additional Information: Getting same behavior on iOS 7.1 emulator and iOS 7.1 Device. Here is the screencast for emulator.
Screencast: http://www.screencast.com/t/KTY5ZNvR

I observed that user is able to get the Tap Toolbar to Scroll UITableView to Top working. Please let me know that what steps I am missing or what steps should I follow to reproduce this issue ? That will be very helpful to reproduce this issue at our end.
Please let me know if I am missing anything ?

VS trace Logs: http://www.screencast.com/t/YuJXWxj29y7H

Environment Info:

===MAC===

MAC OS X 10.9.5
Xcode 5.1.1
Xamarin.iOS 8.4.0.47 | Build Host 3.8.0.151 

===Windows===
Microsoft Visual Studio Professional 2013
Version 12.0.30723.00 Update 3
Microsoft .NET Framework
Version 4.5.50938

Installed Version: Professional

LightSwitch for Visual Studio 2013   06177-004-0446016-02381
Microsoft LightSwitch for Visual Studio 2013

Team Explorer for Visual Studio 2013   06177-004-0446016-02381
Microsoft Team Explorer for Visual Studio 2013

Visual Basic 2013   06177-004-0446016-02381
Microsoft Visual Basic 2013

Visual C# 2013   06177-004-0446016-02381
Microsoft Visual C# 2013

Visual C++ 2013   06177-004-0446016-02381
Microsoft Visual C++ 2013

Visual F# 2013   06177-004-0446016-02381
Microsoft Visual F# 2013

Visual Studio 2013 Code Analysis Spell Checker   06177-004-0446016-02381
Microsoft® Visual Studio® 2013 Code Analysis Spell Checker

Portions of International CorrectSpell™ spelling correction system © 1993 by Lernout & Hauspie Speech Products N.V. All rights reserved.

The American Heritage® Dictionary of the English Language, Third Edition Copyright © 1992 Houghton Mifflin Company. Electronic version licensed from Lernout & Hauspie Speech Products N.V. All rights reserved.

Windows Phone SDK 8.0 - ENU   06177-004-0446016-02381
Windows Phone SDK 8.0 - ENU

Application Insights Tools for Visual Studio Package   1.0
Application Insights Tools for Visual Studio

ASP.NET and Web Tools   12.3.50717.0
Microsoft Web Developer Tools contains the following components:
Support for creating and opening ASP.NET web projects
Browser Link: A communication channel between Visual Studio and browsers
Editor extensions for HTML, CSS, and JavaScript
Page Inspector: Inspection tool for ASP.NET web projects
Scaffolding: A framework for building and running code generators
Server Explorer extensions for Microsoft Azure Websites
Web publishing: Extensions for publishing ASP.NET web projects to hosting providers, on-premises servers, or Microsoft Azure

ASP.NET Web Frameworks and Tools 2012.2   4.1.21001.0
For additional information, visit http://go.microsoft.com/fwlink/?LinkID=309563

ASP.NET Web Frameworks and Tools 2013   5.2.20703.0
For additional information, visit http://www.asp.net/

Common Azure Tools   1.2
Provides common services for use by Azure Mobile Services and Microsoft Azure Tools.

Microsoft Advertising SDK for Windows Phone   
Microsoft Advertising SDK for Windows Phone
Build 

Microsoft Azure Mobile Services Tools   1.2
Microsoft Azure Mobile Services Tools

NuGet Package Manager   2.8.50926.663
NuGet Package Manager in Visual Studio. For more information about NuGet, visit http://docs.nuget.org/.

Office Developer Tools for Visual Studio 2013 ENU   12.0.30626
Microsoft Office Developer Tools for Visual Studio 2013 ENU

PowerShell Tools   1.2
Provides file classification services using PowerShell

PreEmptive Analytics Visualizer   1.2
Microsoft Visual Studio extension to visualize aggregated summaries from the PreEmptive Analytics product.

SQL Server Data Tools   12.0.30919.1
Microsoft SQL Server Data Tools

Windows Phone 8.1 SDK Integration   1.0
This package integrates the tools for the Windows Phone 8.1 SDK into the menus and controls of Visual Studio.

Workflow Manager Tools 1.0   1.0
This package contains the necessary Visual Studio integration components for Workflow Manager.

Xamarin   3.8.150.0 (10cfd178d55287f09c85f5a1e604dfe20889a40f)
Visual Studio extension to enable development for Xamarin.iOS and Xamarin.Android.

Xamarin.Android   4.20.0.28 (ba9bbbdd44cfdc4bf485e8885bd2ad24fba525f7)
Visual Studio plugin to enable development for Xamarin.Android.

Xamarin.iOS   8.4.0.0 (840a925103a0bf4a856507f13d5eaee3c1579c2f)
Visual Studio extension to enable development for Xamarin.iOS.
Comment 4 Alex Soto [MSFT] 2015-01-05 14:32:22 UTC
Hello

I have tried to reproduce this issue in an iPhone 4 with iOS 7.1 but the sample works as expected, any additional info or steps to repro will be useful.
Comment 5 Yaniv 2015-01-08 05:59:31 UTC
Hi Alex

im the customer.

it's working on emulator, 
also working on iphone 6+

but all that is not relevant!!!

please check on real iphone 5s with ios7.1

Thank You

Yaniv
Comment 6 Alex Soto [MSFT] 2015-01-08 10:16:54 UTC
@Yaniv

I have tried to reproduce this in an iPhone 5S with iOS 8.1 (unfortunately I do not own a 7.1 5S device) and I can't reproduce what you are seeing, the test case works as expected.

@Gouri Do we have an iPHone 5S with iOS 7.1 so we can test this?
Comment 7 Alex Soto [MSFT] 2015-01-08 10:19:56 UTC
Also @Rajneesh in comment #3 has deployed to a 7.1 5S device and unable to reproduce it.

@Yaniv can you download the sample test case we have attached to this bug report and try it in your own device to see if you can replicate it with it?
Comment 8 GouriKumari 2015-01-08 10:52:19 UTC
@AlexSoto:

I executed the sample App on an iPhone5S 7.1.2 device and I could scroll the view.

Test Env:
Xamarin Studio
Version 5.7 (build 661)
Installation UUID: 473de7c6-b183-4ba3-899e-3c03c5650a88
Runtime:
	Mono 3.12.0 ((detached/a813491)
	GTK+ 2.24.23 (Raleigh theme)

	Package version: 312000068

Apple Developer Tools
Xcode 6.1.1 (6611)
Build 6A2008a

Xamarin.iOS
Version: 8.6.0.50 (Enterprise Edition)
Hash: 561dfed
Branch: 
Build date: 2015-01-06 17:56:14-0500

Device:iPhone5S 7.1.2
Comment 9 Alex Soto [MSFT] 2015-01-08 10:58:25 UTC
Thank you @Gouri now we are waiting on @Yaniv's feedback.
Comment 10 Sebastien Pouliot 2016-05-26 01:27:29 UTC
We never could reproduce the issue. If you are still experiencing this issue please provide all the requested information and re-open the bug report. Thanks!