Bug 11957 - Customers are not given the option to start a trial.
Summary: Customers are not given the option to start a trial.
Status: VERIFIED FIXED
Alias: None
Product: Visual Studio Extensions
Classification: Xamarin
Component: Activation ()
Version: 1.1.x
Hardware: PC Windows
: High major
Target Milestone: 1.2.x
Assignee: Dominique Louis
URL:
Depends on:
Blocks:
 
Reported: 2013-04-25 08:24 UTC by Mike James
Modified: 2013-06-04 07:44 UTC (History)
6 users (show)

Tags:
Is this bug a regression?: ---
Last known good build:

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Status:
VERIFIED FIXED

Description Mike James 2013-04-25 08:24:29 UTC
We've had a number of customers who are only given the option to purchase when starting Visual Studio. I believe that we should still be offering an option for a trial. I have seen at least 3 cases in the last 2 days of customers not being able to start a trial. 

These customers have confirmed that they haven't had a previous trial and have no licenses installed.

I will link to the cases when I find them.
Comment 1 Dominique Louis 2013-04-25 08:26:10 UTC
Hi Mike,
  Have you tried this on a clean machine? I've seen the Trial option every time I've reset my machine.


D.
Comment 2 Mike James 2013-04-25 08:30:41 UTC
Hey, 

I've not experienced the issue myself but will investigate it on a clean system (fires up a VM). 

Will get back to you on that!
Comment 9 Dominique Louis 2013-06-03 16:32:08 UTC
Fixed.
Comment 10 Atin 2013-06-04 07:44:50 UTC
Today, We have checked this issue with following builds:

VS 2010/2012
Windows 7 and 8
MTVS 1.2.109
MT 6.2.6.6

If a user is logged in with fresh a account which does not have any license We are seeing Begin a trial option and user is successfully able  to activate it. Hence marking this as Verified Fixed.